Terms & Conditions
1. Introduction
Welcome to Flexy Ophel. These Terms & Conditions govern your use of our website, mobile application, and services. By accessing and using our platform, you agree to be bound by these terms.
2. Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. We reserve the right to correct any errors and to change or update information at any time.
3. Ordering and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payment must be received before order fulfillment. We accept various payment methods as displayed during checkout.
4. Delivery
We aim to deliver orders within the specified timeframe. However, we are not responsible for delays caused by circumstances beyond our control. Delivery times are estimates and not guaranteed.
5. Returns and Refunds
Products may be returned within 7 days of delivery if unused and in original packaging. Refunds will be processed within 5-7 business days after inspection. Shipping costs for returns are the customer's responsibility unless the return is due to our error.
6. Limitation of Liability
Flexy Ophel shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products, even if we have been advised of the possibility of such damages.
7. Intellectual Property
All content on our platform, including text, images, logos, and trademarks, is the property of Flexy Ophel or its content suppliers and is protected by international copyright laws.
8. User Conduct
You agree not to use our platform for any unlawful purpose or in any way that could damage, disable, or impair our services. This includes but is not limited to harassment, fraud, or transmission of malware.
9. Privacy
Your use of our platform is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
10. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our platform. Your continued use of our services constitutes acceptance of the modified terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us via WhatsApp or through our Contact Us page.
Last Updated: January 2026